Terms of Service

1. Acceptance of Terms

By accessing or using the Global Kernel website and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all of these Terms, you should not access or use our website or services.

These Terms apply to all visitors, users, and customers of Global Kernel, including but not limited to individuals and organizations who access our website, request quotes, or engage our services.

2. Website Usage

You agree to use our website for lawful purposes only and in a manner that does not infringe upon the rights of others or restrict their use of the website. Prohibited activities include:

• Attempting to gain unauthorized access to our systems or user accounts
• Interfering with website functionality through malware, viruses, or hacking attempts
• Engaging in data scraping, crawling, or automated extraction without written consent
• Posting or transmitting harmful, offensive, or illegal content
• Impersonating Global Kernel employees or representatives

3. Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, images, software, and source code, is the property of Global Kernel or its content suppliers and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, or commercially exploit any content from this website without our prior written permission. Custom software developed by Global Kernel for clients is subject to separate licensing agreements as defined in the project contract.

4. Service Information and Availability

We strive to provide accurate and up-to-date information about our services on this website. However, we do not guarantee that service descriptions, pricing, or availability are error-free, complete, or current.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. We shall not be liable for any modification, suspension, or discontinuation of services.

5. User Responsibilities

As a user of our website and services, you are responsible for:

• Providing accurate and complete information when using contact forms, quote requests, or other submission channels
• Maintaining the confidentiality of any account credentials provided to you
• Complying with all applicable laws and regulations in your jurisdiction
• Ensuring that any content you submit does not violate third-party rights or applicable laws
• Notifying us promptly of any unauthorized use of your information or account

6. Project Quotations and Engagements

Project quotations provided through our website are estimates based on the information provided and are subject to change upon detailed requirements analysis. A binding project engagement is established only upon written agreement signed by both parties.

All project engagements are governed by a separate Master Services Agreement (MSA) or Statement of Work (SOW) that defines project scope, deliverables, timelines, payment terms, and other commercial conditions. These Terms do not supersede or replace the specific terms of such agreements.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Global Kernel, its directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services.

Our total liability for any claims arising under these Terms shall not exceed the amount paid by you to Global Kernel in the twelve (12) months preceding the claim. This limitation does not apply to liability for death, personal injury, or fraud.

8. Third-Party Links and Services

Our website may contain links to third-party websites or services that are not owned or controlled by Global Kernel. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites.

We encourage you to review the terms and privacy policies of any third-party websites you visit. Your interactions with third-party services are solely between you and the third party.

9. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting the updated Terms on this page. We will notify users of material changes through a notice on our website or via email.

Your continued use of our website or services after any modifications constitutes acceptance of the revised Terms. We encourage you to review these Terms periodically for updates.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Bangladesh.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Bangladesh.

11. Contact Information

For questions, concerns, or legal notices regarding these Terms of Service, please contact us:

• Email: info@globalkernel.com
• Phone: +880 1322-119900
• Address: 158, College Road, Chawkbazar, Chattogram, Bangladesh
• Website: www.globalkernel.com